In addition to our returns policy, under the Distance Selling Regulations you have seven working days (beginning the day after receipt) to cancel your purchase, unless it is a purchase of financial services, food, drink or other perishable products; DVDs, CDs or software which has been unsealed; magazines; or tailor-made / customised products. In this case, we will provide a full refund but you must return the cancelled items to us at your cost. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published including prices and promotions.
Prices are subject to change without notice. Prices are inclusive of VAT.
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
We continually update our online store. From time to time our retail stores may run special local promotions (which may not be available on our web-site) or we may offer special discounts online that are not available in the retail stores.
When you place an order on our website we shall email you acknowledgement. Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.
Please note If you have paid via your Protex account, transactions are charged at the time the goods are ordered, when you click on the confirm and pay option. If for some reason we are unable to ship your goods, the value of the items that are not despatched will be refunded to the original method of payment.
Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.
We reserve the right to reject any offer to purchase by you at any time. Non-acceptance of an order may, for example, result from one of the following:
If there are any problems with your order we shall contact you.
We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been dispatched simply email us and we will inform you how to procede.
For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.
All rights, including copyright, in this website are owned by or licensed to empiredesignerwear.com. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of empiredesignerwear.com.
We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.
Certain (hypertext) links in this site will lead to websites, which are not under our control. When you activate any of these you will leave the empiredesignerwear.com website and we have no control over and will accept no responsibility or liability in respect of, the material on any website, which is not under our control.
These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.
These terms and conditions shall be governed by and construed in accordance with English Law. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.
This website is owned and operated by:
J&A Empire T/A Empire Designer Wear
29-30 St. Peters Hill
VAT No: 118 4091
The personally identifiable information we gather from you when you place an order with us, will only be used to help us serve you. It will be used to process your orders, personalise your gift purchasing experience on empiredesignerwear.com and enable us to send you reminder emails when important gift buying days are approaching, or to inform you regarding sales and promotions. If you send us an email, we will retain the content of your email and your email address to respond to your message and handle any follow up.
You are able to withhold all personal information that is not required to complete the order transaction. We do not collect any sensitive personal information in line with the Data Protection Act 1998. Personal information will only be held for as long as it is needed for the purpose it was collected. You will be informed if at any time empiredesignerwear.com intends to transfer personal information outside the European Economical Area.
We ask for your name, telephone number, home address, email address for competitions, prize draws or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details.
We may obtain information about your usage of our Web site to help us develop and improve it further.
Information about our customers is an important part of our business. Empiredesignerwear.com will not sell, trade or rent your personal information to others, but we may choose to do so in the future with trustworthy third parties.
Your data will enable us, and our processors to fulfil your order, and to notify you about important functionality changes.
We will also send you email newsletters from time to time to inform you about our products, services, promotions and special offers from empiredesignerwear.com. If you do not wish to receive email newsletters simply unsubscribe from the email at any time or send an email to our customer services division on email@example.com in each case writing "unsubscribe" in the subject heading.
Cookies are small pieces of information that are stored on your computer's hard drive by your browser. Our cookies do not contain any personally identifying information but allow us to provide features to make your shopping on our website easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this look at the help menu on your browser.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Empiredesignerwear.com possible and to enhance your overall shopping experience.